Getting help
We're here to help workers and growers.
On this page:
See also:
- Workplace health and safety
- Ending employment
- Other government agencies that can help
- List of industry terms
Help with workplace issues
We have tools and resources with practical steps on how to fix an issue at work yourself. Visit our Workplace problems section for more information on:
If you still need help, you can Contact us.
Employer Advisory Service
Our Employer Advisory Service (EAS) gives eligible small businesses free tailored written advice on pay and entitlement issues.
The EAS helps small business employers understand their employee entitlements and provide support with other workplace issues.
The service helps employers comply with their obligations under the Fair Work Act.
If you’re a small business employer, learn more about the service and how to access it at Employer Advisory Service – overview.
Other workplace relations help
We have information on other organisations and government agencies that may be able to help you, including:
- Legal help
- Related government sites
- Health and wellbeing support.
Visit Other workplace relations help.
Information for visa holders
Visa holders have the same entitlements and protections under the Fair Work Act as other employees working in Australia.
If you’re a migrant worker in breach of your visa conditions, you can still seek help from us to get your minimum entitlements. Find out more from our Visa holders and migrants page.
An employee can’t get into trouble or have their visa cancelled for contacting us. Only the Department of Home Affairs (Home Affairs) can grant, refuse or cancel visas.
There are laws that strengthen reporting protections for eligible visa holders experiencing workplace exploitation. These laws allow workers to get help without fear of visa cancellation.
For more information, visit Visa protections – pilot programs.
Visa holders can go to Visa Entitlement Verification Online (VEVO) and use the myVEVO app to check current visa details and conditions. For more help, they can also contact the Department of Home Affairs.
Translated resources
We have information and services in over 30 languages to help you understand your rights and obligations under Australian workplace laws.
You can read information and watch videos in your language at Language help.
Website translator
You can read the information on our website in your language. Choose your language from the menu at the top of the page to translate the information. Translation is not available for some pages.
Translating & Interpreting Service
If you don’t speak or understand English well, call the Translating and Interpreting Service (TIS) on 131 450.
Tell them which language you speak and give them our phone number, 13 13 94. They will call us for you and interpret your question.
We're open 8 am to 5:30 pm Monday to Friday (except for public holidays).
For more information, visit TIS National.
You can also visit our Language help page for employment information in 30 languages.
Other tools to help
PALM and VLMA participants
Workers in the Pacific Australia Labour Mobility (PALM) scheme and the Vietnam Labour Mobility Arrangement (VLMA) have the same workplace rights and protections as other employees in Australia.
For more information visit our page on the Pacific Australia Labour Mobility scheme and Vietnam Labour Mobility Arrangement.
Anonymous report
If you know about a workplace that isn’t following the law, let us know anonymously.
You can tell us at Send us an anonymous tip-off.
You can also tell us in your language at Report a workplace issue in your language.
Email subscription service
Stay up to date with important workplace issues. Access our email subscription service to:
- keep up-to-date on changes to workplace laws
- customise your preferences to get only the information you need.
Visit Subscribe to email updates.
My account
My account is our free online portal that gives you the workplace help and advice you need. With My account, you can:
- make an online enquiry about a workplace issue
- save other resources to help you.
For information on My account and how to register, visit Online enquiries.
